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Privacy Policy

1. Information we collect

Chain reclaim (website url address: https://chainreclaim.com) appreciates your trust. We collect personal details such as your name, contact information, case-related documents, wallet addresses, transaction IDs, and any evidence you submit through our forms or support channels.

2. How We Use Your Information

We use your information to assess your case, provide fund-recovery guidance, conduct blockchain tracing, communicate with you, improve our services, and comply with legal obligations.

3. Legal Basis for Processing
We process personal data under legitimate interests (case assessment, fraud analysis), consent (forms you willingly submit), and compliance with regulatory requirements in the UK, EU, and Australia.
4. Sharing Your Data
We may share your information with trusted service partners such as blockchain analytics providers, payment processors, legal specialists, or regulators—but only when necessary for your case or required by law. We do not sell your data.
5. Data Storage & Security
We store your information in secure, encrypted environments. We follow industry-standard security controls to protect your data from unauthorized access, misuse, loss, or alteration.
6. International Transfers
Because we work across multiple regions, your information may be securely transferred outside your home country. Any such transfer follows GDPR-compliant safeguards and legally approved frameworks.
7. Your Rights
You can request access, corrections, updates, deletion, or restrictions on your data. You may also withdraw consent at any time by contacting our support team.
8. Data Retention
We retain your information only as long as needed to handle your case, comply with legal requirements, and maintain business records. After that, your data is securely deleted or anonymized.
9. Contact Information
f you have privacy concerns, wish to make a request, or want information about how we manage your data, you can contact our privacy team at: support@chainreclaim.com

Regain your loss with trust on us.

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