Privacy Policy

1. Information we collect

Chain reclaim (website url address: https://chainreclaim.com) appreciates your trust. We collect personal details such as your name, contact information, case-related documents, wallet addresses, transaction IDs, and any evidence you submit through our forms or support channels.

2. How We Use Your Information

We use your information to assess your case, provide fund-recovery guidance, conduct blockchain tracing, communicate with you, improve our services, and comply with legal obligations.

3. Legal Basis for Processing

We process personal data under legitimate interests (case assessment, fraud analysis), consent (forms you willingly submit), and compliance with regulatory requirements in the UK, EU, and Australia.

4. Sharing Your Data

We may share your information with trusted service partners such as blockchain analytics providers, payment processors, legal specialists, or regulators—but only when necessary for your case or required by law. We do not sell your data.

5. Data Storage & Security

We store your information in secure, encrypted environments. We follow industry-standard security controls to protect your data from unauthorized access, misuse, loss, or alteration.

6. International Transfers

Because we work across multiple regions, your information may be securely transferred outside your home country. Any such transfer follows GDPR-compliant safeguards and legally approved frameworks.

7. Your Rights

You can request access, corrections, updates, deletion, or restrictions on your data. You may also withdraw consent at any time by contacting our support team.

8. Data Retention

We retain your information only as long as needed to handle your case, comply with legal requirements, and maintain business records. After that, your data is securely deleted or anonymized.

9. Contact Information

f you have privacy concerns, wish to make a request, or want information about how we manage your data, you can contact our privacy team at: support@chainreclaim.com

1. Information we collect

2. How We Use Your Information

3. Legal Basis for Processing

4. Sharing Your Data

5. Data Storage & Security

6. International Transfers

7. Your Rights

8. Data Retention

9. Contact Information

Regain your loss with trust on us.

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World Trade Center, Klarabergsviadukten 70, 111 64 Stockholm, Sweden

tel : +46 1088 48122

Pavilion View, 19 New Road, Brighton, East Sussex, BN1 1EY, UK

tel : +44 15180 85234